Faktor – Faktor yang Mempengaruhi Kualitas Pelayanan Publik di Kantor Pertanahan Kota Semarang
This study aims to determine the effect of organizational structure, employee capabilities and service facilities on service quality at the Land Office of Semarang City. The main data used is a questionnaire consisting of 27 question items, distributed to people who register and receive land service...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Medan Area
2022-03-01
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| Series: | Perspektif: Jurnal Ilmu-ilmu Sosial |
| Subjects: | |
| Online Access: | http://ojs.uma.ac.id/index.php/perspektif/article/view/5897 |
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