“I surely don’t call for fun”: experiences of being a “frequent caller” to the Danish emergency helpline

Abstract Background While most Danish citizens never or very rarely call the national emergency helpline, 1-1-2, a few citizens call very often. In this article, we attend to the often-unheard voices of frequent callers, exploring why these citizens call 1-1-2 and why they often do not feel helped....

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Bibliographic Details
Main Authors: Camilla Braendstrup Laursen, Tine Bennedsen Gehrt, Linda Huibers, Claus Bossen, Ulla Vaeggemose
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Public Health
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Online Access:https://doi.org/10.1186/s12889-025-21390-7
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