The Role of Mobile Applications in Building Customer Loyalty: A Qualitative Study

In an increasingly competitive environment, brands need to retain existing customers and attractpotential customers. Brands that employ various promotional activities to develop brand loyalty usedifferent strategies. Especially with the developments in technology and the increase in social mediause,...

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Bibliographic Details
Main Authors: İrem Elbir, Elif Eşiyok, Öykü Çalyan
Format: Article
Language:English
Published: Marmara University 2021-06-01
Series:Türkiye İletişim Araştırmaları Dergisi
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Online Access:https://dergipark.org.tr/tr/download/article-file/1502544
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