Strategic human resources management and hotel performance
This study sought to verify strategic human resources management’s influence on hotel performance by analysing data on managers of hotels located in Grande Florianópolis, Brazil. Bibliographical research was conducted to provide a theoretical framework to support the analysis, and a descriptive...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Algarve, ESGHT/CINTURS
2019-01-01
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| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://www.tmstudies.net/index.php/ectms/article/view/1065/pdf_126 |
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| Summary: | This study sought to verify strategic human resources management’s
influence on hotel performance by analysing data on managers of
hotels located in Grande Florianópolis, Brazil. Bibliographical research
was conducted to provide a theoretical framework to support the
analysis, and a descriptive methodology approach based on the
positivist paradigm was applied. The proposed model was subjected to
exploratory factor analysis, confirmatory factor analysis and structural
equation modelling. The sample consisted of 70 hotel managers, and
the data were collected with a closed-ended questionnaire. The results
show that, of the 32 variables studied, 13 variables are connected to
high performance in medium-sized hotels in Grande Florianópolis. In
addition, the analyses confirmed the validity of the proposed model, in
which strategic human resources management is directly related to
hotel performance. The findings include that employee training and
development, as well as workplace structuring, are strategic human
resources management practices essential to achieving higher
performance |
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| ISSN: | 2182-8466 |