The Importance of Cognitive and Mental Factors on Prediction of Job Performance in Chinese High-Speed Railway Dispatchers

High-speed railway (HSR) transportation poses a serious challenge to dispatchers, whose job performance plays a critical role for the safety and efficiency of the transportation system. This study examined the relationship between cognitive and mental factors and job performance among Chinese high-s...

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Main Authors: Zizheng Guo, Jiaming Zou, Chuanning He, Xi Tan, Chongshuang Chen, Guo Feng
Format: Article
Language:English
Published: Wiley 2020-01-01
Series:Journal of Advanced Transportation
Online Access:http://dx.doi.org/10.1155/2020/7153972
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author Zizheng Guo
Jiaming Zou
Chuanning He
Xi Tan
Chongshuang Chen
Guo Feng
author_facet Zizheng Guo
Jiaming Zou
Chuanning He
Xi Tan
Chongshuang Chen
Guo Feng
author_sort Zizheng Guo
collection DOAJ
description High-speed railway (HSR) transportation poses a serious challenge to dispatchers, whose job performance plays a critical role for the safety and efficiency of the transportation system. This study examined the relationship between cognitive and mental factors and job performance among Chinese high-speed railway dispatchers and established a predictive model for the job performance of dispatchers. Cognitive abilities involved in train dispatching including working memory and multiobject tracking and potential related mental factors including depression, anxiety, perceived stress, and social support were examined. Job performances were measured by both subjective and objective indicators, i.e., the overall evaluation by supervisors and the delay time by dispatching simulator. Stepwise regression results showed that both cognitive abilities and 2 mental factors (depression and perceived stress) have strong relations with job performance, and tremendous distinction between groups of good and poor performance of HSR dispatchers is revealed. The predictive model accounted for 91% of the overall variance in objective performance indicator and has 96% distinguished accuracy of good and poor groups. These findings imply that cognitive and mental factors should be of great concern to the current practice of Chinese HSR dispatcher selection and management.
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spelling doaj-art-89df7315956947439983a3506d5fe7942025-02-03T06:46:34ZengWileyJournal of Advanced Transportation0197-67292042-31952020-01-01202010.1155/2020/71539727153972The Importance of Cognitive and Mental Factors on Prediction of Job Performance in Chinese High-Speed Railway DispatchersZizheng Guo0Jiaming Zou1Chuanning He2Xi Tan3Chongshuang Chen4Guo Feng5School of Transportation and Logistics, Southwest Jiaotong University, Chengdu 611756, ChinaSchool of Transportation and Logistics, Southwest Jiaotong University, Chengdu 611756, ChinaDispatch Office of China Railway Chengdu Group Co. Ltd., Chengdu 610082, ChinaSchool of Transportation and Logistics, Southwest Jiaotong University, Chengdu 611756, ChinaSchool of Mathematics, Southwest Jiaotong University, Chengdu 611756, ChinaPsychological Research and Counseling Center, Southwest Jiaotong University, Chengdu 611756, ChinaHigh-speed railway (HSR) transportation poses a serious challenge to dispatchers, whose job performance plays a critical role for the safety and efficiency of the transportation system. This study examined the relationship between cognitive and mental factors and job performance among Chinese high-speed railway dispatchers and established a predictive model for the job performance of dispatchers. Cognitive abilities involved in train dispatching including working memory and multiobject tracking and potential related mental factors including depression, anxiety, perceived stress, and social support were examined. Job performances were measured by both subjective and objective indicators, i.e., the overall evaluation by supervisors and the delay time by dispatching simulator. Stepwise regression results showed that both cognitive abilities and 2 mental factors (depression and perceived stress) have strong relations with job performance, and tremendous distinction between groups of good and poor performance of HSR dispatchers is revealed. The predictive model accounted for 91% of the overall variance in objective performance indicator and has 96% distinguished accuracy of good and poor groups. These findings imply that cognitive and mental factors should be of great concern to the current practice of Chinese HSR dispatcher selection and management.http://dx.doi.org/10.1155/2020/7153972
spellingShingle Zizheng Guo
Jiaming Zou
Chuanning He
Xi Tan
Chongshuang Chen
Guo Feng
The Importance of Cognitive and Mental Factors on Prediction of Job Performance in Chinese High-Speed Railway Dispatchers
Journal of Advanced Transportation
title The Importance of Cognitive and Mental Factors on Prediction of Job Performance in Chinese High-Speed Railway Dispatchers
title_full The Importance of Cognitive and Mental Factors on Prediction of Job Performance in Chinese High-Speed Railway Dispatchers
title_fullStr The Importance of Cognitive and Mental Factors on Prediction of Job Performance in Chinese High-Speed Railway Dispatchers
title_full_unstemmed The Importance of Cognitive and Mental Factors on Prediction of Job Performance in Chinese High-Speed Railway Dispatchers
title_short The Importance of Cognitive and Mental Factors on Prediction of Job Performance in Chinese High-Speed Railway Dispatchers
title_sort importance of cognitive and mental factors on prediction of job performance in chinese high speed railway dispatchers
url http://dx.doi.org/10.1155/2020/7153972
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