Searching heterogeneous collections on the Web: behaviour of Excite users

As Web search services become a major source of information for a growing number of people, we need to know more about how users search heterogeneous collections using Web search engines. This paper reports the results from a major study exploring users' information searching behaviour on the E...

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Bibliographic Details
Main Authors: Amanda Spink, Judy Bateman, Bernard. J. Jansen
Format: Article
Language:English
Published: University of Borås 1998-01-01
Series:Information Research: An International Electronic Journal
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Online Access:http://informationr.net/ir/4-2/paper53.html
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Summary:As Web search services become a major source of information for a growing number of people, we need to know more about how users search heterogeneous collections using Web search engines. This paper reports the results from a major study exploring users' information searching behaviour on the EXCITE Web search engine. Three hundred and fifty-seven (357) EXCITE users responded to an interactive survey, including their search topics, intended query terms, search frequency for information on their topic, and demographic data. Results show that: users tend to employ simple search strategies, and conduct successive searches over time to find information related to a particular topic. Implications for the design of Web search services are discussed.
ISSN:1368-1613