An Intelligent Method to Identify Effective Factors in Customers' Dissatisfaction in the Insurance Industry using Ensemble Learning

Given the competitive market of the insurance industry, customer retention is one of the most important goals of insurance brokers. As a matter of fact, attracting a new customer as well as establishing a relationship with the insurer and gaining his trust requires a lot of money. However, the cost...

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Bibliographic Details
Main Authors: Kamran Balani, Hossein Sadr, Ahmad Edalatpanah, Mahnaz Manteghipour, Mojdeh Nazari
Format: Article
Language:fas
Published: University of Qom 2024-03-01
Series:مدیریت مهندسی و رایانش نرم
Subjects:
Online Access:https://jemsc.qom.ac.ir/article_2792_8988dcf61b883f1423baf90dd9fd98c1.pdf
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