Food apps took a free ride on the first phase of the Covid-19 pandemic in Brazil

Objective: Analyze the marketing content posted by three online food delivery (OFD) companies in Brazil on their official accounts on Facebook, Instagram, and YouTube during the first phase of the COVID-19 pandemic. Methods: Exploratory study carried out between March 20 and June 26, 2020. Posts mad...

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Main Authors: Michele Bittencourt Rodrigues, Juliana de Paula Matos, Paula Martins Horta
Format: Article
Language:English
Published: Universidade do Estado do Rio de Janeiro 2024-10-01
Series:Demetra
Online Access:https://www.e-publicacoes.uerj.br/demetra/article/view/73696
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author Michele Bittencourt Rodrigues
Juliana de Paula Matos
Paula Martins Horta
author_facet Michele Bittencourt Rodrigues
Juliana de Paula Matos
Paula Martins Horta
author_sort Michele Bittencourt Rodrigues
collection DOAJ
description Objective: Analyze the marketing content posted by three online food delivery (OFD) companies in Brazil on their official accounts on Facebook, Instagram, and YouTube during the first phase of the COVID-19 pandemic. Methods: Exploratory study carried out between March 20 and June 26, 2020. Posts made by these companies were coded according to the interactive tools employed and the product type shown in the posts. A thematic analysis of the posts followed seven steps. Results: A total of 137 posts were analyzed. Instagram posts represented 51.0% of the total, Facebook (40.5%), and YouTube (8.5%). More than a third of the posts showed images of foods, mainly meals predominantly made with ultra-processed foods (58.1%) and traditional meals or pasta (44.2%). Six main categories emerged from the thematic analysis: branding (83.2%); information related to the Covid-19 pandemic: measures and new functionalities (79.6%); stay at home, stay safe and take care of yours: we will make it happen (67.1%); corporate social responsibility (39.4%); individual social responsibility (34.3%); and premium offers (5.1%). Conclusion: The results indicated that the OFD companies promoted unhealthy eating and traditional meals during the first phase of the Covid-19 pandemic and used the health crisis to adjust their marketing content and promote themselves.
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language English
publishDate 2024-10-01
publisher Universidade do Estado do Rio de Janeiro
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series Demetra
spelling doaj-art-7b041fa678644db185a20054a0e5a96f2025-02-02T20:38:00ZengUniversidade do Estado do Rio de JaneiroDemetra2238-913X2024-10-0119e73696e7369610.12957/demetra.2024.7369662334Food apps took a free ride on the first phase of the Covid-19 pandemic in BrazilMichele Bittencourt Rodrigues0https://orcid.org/0000-0001-7869-9665Juliana de Paula Matos1https://orcid.org/0000-0002-1424-8344Paula Martins Horta2https://orcid.org/0000-0002-1848-6470Universidade Federal de Minas Gerais , Escola de Enfermagem. Departamento de Nutrição. Belo Horizonte, MG, Brasil.Universidade Federal de Minas Gerais , Escola de Enfermagem. Departamento de Nutrição. Belo Horizonte, MG, Brasil.Universidade Federal de Minas Gerais , Escola de Enfermagem. Departamento de Nutrição. Belo Horizonte, MG, Brasil.Objective: Analyze the marketing content posted by three online food delivery (OFD) companies in Brazil on their official accounts on Facebook, Instagram, and YouTube during the first phase of the COVID-19 pandemic. Methods: Exploratory study carried out between March 20 and June 26, 2020. Posts made by these companies were coded according to the interactive tools employed and the product type shown in the posts. A thematic analysis of the posts followed seven steps. Results: A total of 137 posts were analyzed. Instagram posts represented 51.0% of the total, Facebook (40.5%), and YouTube (8.5%). More than a third of the posts showed images of foods, mainly meals predominantly made with ultra-processed foods (58.1%) and traditional meals or pasta (44.2%). Six main categories emerged from the thematic analysis: branding (83.2%); information related to the Covid-19 pandemic: measures and new functionalities (79.6%); stay at home, stay safe and take care of yours: we will make it happen (67.1%); corporate social responsibility (39.4%); individual social responsibility (34.3%); and premium offers (5.1%). Conclusion: The results indicated that the OFD companies promoted unhealthy eating and traditional meals during the first phase of the Covid-19 pandemic and used the health crisis to adjust their marketing content and promote themselves.https://www.e-publicacoes.uerj.br/demetra/article/view/73696
spellingShingle Michele Bittencourt Rodrigues
Juliana de Paula Matos
Paula Martins Horta
Food apps took a free ride on the first phase of the Covid-19 pandemic in Brazil
Demetra
title Food apps took a free ride on the first phase of the Covid-19 pandemic in Brazil
title_full Food apps took a free ride on the first phase of the Covid-19 pandemic in Brazil
title_fullStr Food apps took a free ride on the first phase of the Covid-19 pandemic in Brazil
title_full_unstemmed Food apps took a free ride on the first phase of the Covid-19 pandemic in Brazil
title_short Food apps took a free ride on the first phase of the Covid-19 pandemic in Brazil
title_sort food apps took a free ride on the first phase of the covid 19 pandemic in brazil
url https://www.e-publicacoes.uerj.br/demetra/article/view/73696
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