Bridging the Financial Divide: Factors That Influence Financial Exclusion amongst The Unbanked Population of Botswana

Purpose: The aim of this research is to determine the primary causes behind the unbanked population's exclusion from Botswana's official financial system.  The study aims to address the following research question: What are the main causes of the unbanked population's exclusion from...

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Main Author: Gaone Geoffrey Seleka
Format: Article
Language:English
Published: LPPM of Narotama University Surabaya 2025-01-01
Series:IJEBD (International Journal of Entrepreneurship and Business Development)
Online Access:https://jurnal.narotama.ac.id/index.php/link/article/view/1692%0Ahttps:/jurnal.narotama.ac.id/index.php/link/article/download/1692/1161/index.php/tsl/index.php/njts/index.php/maju/index.php/maju/index.php/ijebd/article/view/2612/index.php/jap/index.php/ijeeit/index.php/mgs/index.php/mgs/index.php/ijebd/index.php/scj/public/journals/10/journalThumbnail_en_US.jpg/index.php/index/public/journals/10/journalThumbnail_en_US.jpg/public/journals/26/journalThumbnail_en_US.jpg/public/journals/16/journalThumbnail_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/index.php/ijieeb/index.php/scj/article/view/2837/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/journals/23/journalThumbnail_en_US.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/journals/23/journalThumbnail_en_US.png/public/journals/23/journalThumbnail_en_US.png/public/journals/6/journalThumbnail_en_US.jpg/public/journals/25/journalThumbnail_en_US.jpg/index.php/maju/index.php/pac/index.php/ijebd/article/view/3021
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author Gaone Geoffrey Seleka
author_facet Gaone Geoffrey Seleka
author_sort Gaone Geoffrey Seleka
collection DOAJ
description Purpose: The aim of this research is to determine the primary causes behind the unbanked population's exclusion from Botswana's official financial system.  The study aims to address the following research question: What are the main causes of the unbanked population's exclusion from Botswana's formal financial system, and how do these causes affect financial inclusion? Deign/Methodology/Approach: This study used a mixed-methods approach to research, collecting and analysing data using both quantitative and qualitative techniques. Participants in the data collection process were given surveys to accomplish this goal. These surveys collected detailed data regarding people's financial inclusion status in Botswana. The surveys also explored the reasons behind the unbanked population's absence from the official financial system. Findings: The study's findings indicate that the unbanked population's degree of financial inclusion in Botswana is greatly impacted by the factors that keep them out of the country's formal financial system. The results of this study will add to the body of knowledge in business studies and financial technologies. Additionally, Mobile Network Operators (MNOs), commercial banks, government policy makers, and regulators in the financial and insurance sectors can use the study's findings to obtain useful information and guidance.
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institution Kabale University
issn 2597-4750
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language English
publishDate 2025-01-01
publisher LPPM of Narotama University Surabaya
record_format Article
series IJEBD (International Journal of Entrepreneurship and Business Development)
spelling doaj-art-7a28c3d33bc54368af43bca4232b2bd32025-02-01T09:14:28ZengLPPM of Narotama University SurabayaIJEBD (International Journal of Entrepreneurship and Business Development)2597-47502597-47852025-01-018110.29138/ijebd.v8i1.3021Bridging the Financial Divide: Factors That Influence Financial Exclusion amongst The Unbanked Population of BotswanaGaone Geoffrey Seleka0University of Zambia Purpose: The aim of this research is to determine the primary causes behind the unbanked population's exclusion from Botswana's official financial system.  The study aims to address the following research question: What are the main causes of the unbanked population's exclusion from Botswana's formal financial system, and how do these causes affect financial inclusion? Deign/Methodology/Approach: This study used a mixed-methods approach to research, collecting and analysing data using both quantitative and qualitative techniques. Participants in the data collection process were given surveys to accomplish this goal. These surveys collected detailed data regarding people's financial inclusion status in Botswana. The surveys also explored the reasons behind the unbanked population's absence from the official financial system. Findings: The study's findings indicate that the unbanked population's degree of financial inclusion in Botswana is greatly impacted by the factors that keep them out of the country's formal financial system. The results of this study will add to the body of knowledge in business studies and financial technologies. Additionally, Mobile Network Operators (MNOs), commercial banks, government policy makers, and regulators in the financial and insurance sectors can use the study's findings to obtain useful information and guidance. https://jurnal.narotama.ac.id/index.php/link/article/view/1692%0Ahttps:/jurnal.narotama.ac.id/index.php/link/article/download/1692/1161/index.php/tsl/index.php/njts/index.php/maju/index.php/maju/index.php/ijebd/article/view/2612/index.php/jap/index.php/ijeeit/index.php/mgs/index.php/mgs/index.php/ijebd/index.php/scj/public/journals/10/journalThumbnail_en_US.jpg/index.php/index/public/journals/10/journalThumbnail_en_US.jpg/public/journals/26/journalThumbnail_en_US.jpg/public/journals/16/journalThumbnail_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/index.php/ijieeb/index.php/scj/article/view/2837/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/journals/23/journalThumbnail_en_US.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/journals/23/journalThumbnail_en_US.png/public/journals/23/journalThumbnail_en_US.png/public/journals/6/journalThumbnail_en_US.jpg/public/journals/25/journalThumbnail_en_US.jpg/index.php/maju/index.php/pac/index.php/ijebd/article/view/3021
spellingShingle Gaone Geoffrey Seleka
Bridging the Financial Divide: Factors That Influence Financial Exclusion amongst The Unbanked Population of Botswana
IJEBD (International Journal of Entrepreneurship and Business Development)
title Bridging the Financial Divide: Factors That Influence Financial Exclusion amongst The Unbanked Population of Botswana
title_full Bridging the Financial Divide: Factors That Influence Financial Exclusion amongst The Unbanked Population of Botswana
title_fullStr Bridging the Financial Divide: Factors That Influence Financial Exclusion amongst The Unbanked Population of Botswana
title_full_unstemmed Bridging the Financial Divide: Factors That Influence Financial Exclusion amongst The Unbanked Population of Botswana
title_short Bridging the Financial Divide: Factors That Influence Financial Exclusion amongst The Unbanked Population of Botswana
title_sort bridging the financial divide factors that influence financial exclusion amongst the unbanked population of botswana
url https://jurnal.narotama.ac.id/index.php/link/article/view/1692%0Ahttps:/jurnal.narotama.ac.id/index.php/link/article/download/1692/1161/index.php/tsl/index.php/njts/index.php/maju/index.php/maju/index.php/ijebd/article/view/2612/index.php/jap/index.php/ijeeit/index.php/mgs/index.php/mgs/index.php/ijebd/index.php/scj/public/journals/10/journalThumbnail_en_US.jpg/index.php/index/public/journals/10/journalThumbnail_en_US.jpg/public/journals/26/journalThumbnail_en_US.jpg/public/journals/16/journalThumbnail_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/index.php/ijieeb/index.php/scj/article/view/2837/public/site/pageHeaderTitleImage_en_US.jpg/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/journals/23/journalThumbnail_en_US.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/templates/images/ojs_brand.png/public/journals/23/journalThumbnail_en_US.png/public/journals/23/journalThumbnail_en_US.png/public/journals/6/journalThumbnail_en_US.jpg/public/journals/25/journalThumbnail_en_US.jpg/index.php/maju/index.php/pac/index.php/ijebd/article/view/3021
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