Classification of CRM systems with knowledge creation approach Case of: Internet Service Provider corp
Now a days Customer knowledge is one of the most interesting topics for every organizations in order to gain competitive advantage. Competitive advantage can be achieved through creation of new knowledge. The point is that it is important to know that how information about customers is collected and...
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| Format: | Article |
| Language: | fas |
| Published: |
University of Qom
2022-03-01
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| Series: | مدیریت مهندسی و رایانش نرم |
| Subjects: | |
| Online Access: | https://jemsc.qom.ac.ir/article_530_be7d1ae26684c7aa1af7a7b4a052b6fc.pdf |
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