Influence of HEDPERF and Student Satisfaction against Perceived Service Value and Implications in Institutional Image
This study aims to prove empirically the influence of HedPERF / service quality and student satisfaction on the value of service perceived by students and their implications on the image of UPBJJ-UT Pangkalpinang institution. Hypothesis testing, conducted on 238 students scattered in 7 districts/mun...
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Bangka Belitung, Fakultas Ekonomi
2017-06-01
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| Series: | Integrated Journal of Business and Economics |
| Subjects: | |
| Online Access: | https://ojs.ijbe-research.com/index.php/IJBE/article/view/36 |
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