Efficient patient care in the digital age: impact of online appointment scheduling in a medical practice and a university hospital on the “no-show”-rate
BackgroundOnline appointment scheduling (OAS) increases patient satisfaction and enables more efficient care.MethodA retrospective study in an ophthalmology practice and an ophthalmology university hospital. Over 20 months, all booked practice-appointments before and after OAS implementation were re...
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| Main Authors: | , , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Frontiers Media S.A.
2025-05-01
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| Series: | Frontiers in Digital Health |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/articles/10.3389/fdgth.2025.1567397/full |
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