Group structure, communication and effectiveness among white and blue-collar employees

The moderating effect of interpersonal communication on the relation between group structure and effectiveness was examined in 24 clerical groups and 36 assembly-line groups. Effectiveness was assessed in terms of output and member perceptions of the extent to which their group achieved its goals....

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Main Author: Christopher Orpen
Format: Article
Language:English
Published: University of Johannesburg 2022-11-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/2185
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author Christopher Orpen
author_facet Christopher Orpen
author_sort Christopher Orpen
collection DOAJ
description The moderating effect of interpersonal communication on the relation between group structure and effectiveness was examined in 24 clerical groups and 36 assembly-line groups. Effectiveness was assessed in terms of output and member perceptions of the extent to which their group achieved its goals. The structural variables of cohesiveness, attractiveness and centralization of authority were significantly related to the measures of information accuracy and communication openness, but not to the measures of effectiveness. However, both accuracy and openness were significantly related to effectiveness. Those results suggest that group structure has an indirect impact on effectiveness, through its effect on the accuracy and openness with which information is transmitted among
format Article
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institution Kabale University
issn 0259-0069
2957-7950
language English
publishDate 2022-11-01
publisher University of Johannesburg
record_format Article
series Communicare
spelling doaj-art-6f38327a15084832b768abb5704a96462025-01-20T08:42:21ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-11-012110.36615/jcsa.v2i1.2185Group structure, communication and effectiveness among white and blue-collar employeesChristopher Orpen0Deakin University The moderating effect of interpersonal communication on the relation between group structure and effectiveness was examined in 24 clerical groups and 36 assembly-line groups. Effectiveness was assessed in terms of output and member perceptions of the extent to which their group achieved its goals. The structural variables of cohesiveness, attractiveness and centralization of authority were significantly related to the measures of information accuracy and communication openness, but not to the measures of effectiveness. However, both accuracy and openness were significantly related to effectiveness. Those results suggest that group structure has an indirect impact on effectiveness, through its effect on the accuracy and openness with which information is transmitted among https://journals.uj.ac.za/index.php/jcsa/article/view/2185interpersonal communicationgroup structure and effectivenesscohesiveness, attractiveness and centralization of authoritycommunication
spellingShingle Christopher Orpen
Group structure, communication and effectiveness among white and blue-collar employees
Communicare
interpersonal communication
group structure and effectiveness
cohesiveness, attractiveness and centralization of authority
communication
title Group structure, communication and effectiveness among white and blue-collar employees
title_full Group structure, communication and effectiveness among white and blue-collar employees
title_fullStr Group structure, communication and effectiveness among white and blue-collar employees
title_full_unstemmed Group structure, communication and effectiveness among white and blue-collar employees
title_short Group structure, communication and effectiveness among white and blue-collar employees
title_sort group structure communication and effectiveness among white and blue collar employees
topic interpersonal communication
group structure and effectiveness
cohesiveness, attractiveness and centralization of authority
communication
url https://journals.uj.ac.za/index.php/jcsa/article/view/2185
work_keys_str_mv AT christopherorpen groupstructurecommunicationandeffectivenessamongwhiteandbluecollaremployees