Group structure, communication and effectiveness among white and blue-collar employees
The moderating effect of interpersonal communication on the relation between group structure and effectiveness was examined in 24 clerical groups and 36 assembly-line groups. Effectiveness was assessed in terms of output and member perceptions of the extent to which their group achieved its goals....
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Format: | Article |
Language: | English |
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University of Johannesburg
2022-11-01
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Series: | Communicare |
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Online Access: | https://journals.uj.ac.za/index.php/jcsa/article/view/2185 |
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author | Christopher Orpen |
author_facet | Christopher Orpen |
author_sort | Christopher Orpen |
collection | DOAJ |
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The moderating effect of interpersonal communication on the relation between group structure and effectiveness was examined in 24 clerical groups and 36 assembly-line groups. Effectiveness was assessed in terms of output and member perceptions of the extent to which their group achieved its goals. The structural variables of cohesiveness, attractiveness and centralization of authority were significantly related to the measures of information accuracy and communication openness, but not to the measures of effectiveness. However, both accuracy and openness were significantly related to effectiveness. Those results suggest that group structure has an indirect impact on effectiveness, through its effect on the accuracy and openness with which information is transmitted among
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format | Article |
id | doaj-art-6f38327a15084832b768abb5704a9646 |
institution | Kabale University |
issn | 0259-0069 2957-7950 |
language | English |
publishDate | 2022-11-01 |
publisher | University of Johannesburg |
record_format | Article |
series | Communicare |
spelling | doaj-art-6f38327a15084832b768abb5704a96462025-01-20T08:42:21ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-11-012110.36615/jcsa.v2i1.2185Group structure, communication and effectiveness among white and blue-collar employeesChristopher Orpen0Deakin University The moderating effect of interpersonal communication on the relation between group structure and effectiveness was examined in 24 clerical groups and 36 assembly-line groups. Effectiveness was assessed in terms of output and member perceptions of the extent to which their group achieved its goals. The structural variables of cohesiveness, attractiveness and centralization of authority were significantly related to the measures of information accuracy and communication openness, but not to the measures of effectiveness. However, both accuracy and openness were significantly related to effectiveness. Those results suggest that group structure has an indirect impact on effectiveness, through its effect on the accuracy and openness with which information is transmitted among https://journals.uj.ac.za/index.php/jcsa/article/view/2185interpersonal communicationgroup structure and effectivenesscohesiveness, attractiveness and centralization of authoritycommunication |
spellingShingle | Christopher Orpen Group structure, communication and effectiveness among white and blue-collar employees Communicare interpersonal communication group structure and effectiveness cohesiveness, attractiveness and centralization of authority communication |
title | Group structure, communication and effectiveness among white and blue-collar employees |
title_full | Group structure, communication and effectiveness among white and blue-collar employees |
title_fullStr | Group structure, communication and effectiveness among white and blue-collar employees |
title_full_unstemmed | Group structure, communication and effectiveness among white and blue-collar employees |
title_short | Group structure, communication and effectiveness among white and blue-collar employees |
title_sort | group structure communication and effectiveness among white and blue collar employees |
topic | interpersonal communication group structure and effectiveness cohesiveness, attractiveness and centralization of authority communication |
url | https://journals.uj.ac.za/index.php/jcsa/article/view/2185 |
work_keys_str_mv | AT christopherorpen groupstructurecommunicationandeffectivenessamongwhiteandbluecollaremployees |