Exploring the role of the JEEViKA swasthya mitra helpdesk in improving healthcare access: a qualitative study in tertiary healthcare facilities in Bihar, India

Exploring the role of the JEEViKA swasthya mitra helpdesk in improving healthcare access: a qualitative study in tertiary healthcare facilities in Bihar, India

Abstract Background Rural populations in Bihar, India, face significant healthcare access challenges due to geographical, infrastructural, and financial barriers. The Swasthya Mitra program, initiated by the Bihar Rural Livelihood Promotion Society in collaboration with local and international partn...

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Main Authors: Pragya Kumar, Shamshad Ahmad, Narottam Pradhan, Neha Chaudhary, Haripriya H., Sarita Kumari, Naveen K. G., Akanksha Yadav, Rakesh Jha, Md. Ashraf Parwez, Swati Swati, Apolenarius Purty, Somya Somya
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
Subjects:
Healthcare access
JEEViKA
Patient navigation
Public healthcare systems
Qualitative study
Swasthya Mitra
Online Access:https://doi.org/10.1186/s12913-025-12299-3
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https://doi.org/10.1186/s12913-025-12299-3

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