MANAGEMENT OF HUMAN RESOURCES IN THE QUALITY MANAGEMENT SYSTEM OF A TRANSPORT COMPANY

MANAGEMENT OF HUMAN RESOURCES IN THE QUALITY MANAGEMENT SYSTEM OF A TRANSPORT COMPANY

The article considers the role of the human factor in the quality management system of a transport company. Specific features of quality management of transport services are determined. Variants of stimulation and motivation of work are considered. Recommendations are given to improve the quality ma...

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Bibliographic Details
Main Author: M. Maltseva
Format: Article
Language:English
Published: Publishing House of the State University of Management 2018-02-01
Series:Вестник университета
Subjects:
quality of transport service
competitiveness
quality management
human resources
system approach
quality system
Online Access:https://vestnik.guu.ru/jour/article/view/943
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