MANAGEMENT OF HUMAN RESOURCES IN THE QUALITY MANAGEMENT SYSTEM OF A TRANSPORT COMPANY
The article considers the role of the human factor in the quality management system of a transport company. Specific features of quality management of transport services are determined. Variants of stimulation and motivation of work are considered. Recommendations are given to improve the quality ma...
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Main Author: | |
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Format: | Article |
Language: | English |
Published: |
Publishing House of the State University of Management
2018-02-01
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Series: | Вестник университета |
Subjects: | |
Online Access: | https://vestnik.guu.ru/jour/article/view/943 |
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