A scoping review of middle managers in the digital transformation era in public sector organizations: are they still needed?
Middle managers play a crucial role in the success or failure of digital transformation programs and are themselves targets of change, particularly in public sector organizations. As intermediaries, they occupy ambiguous, complex, and paradoxical roles, with digital technology often perceived as dim...
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| Main Authors: | Sigit Kusmaryanto, Claudius Budi Santoso |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2025-12-01
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| Series: | Cogent Business & Management |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2025.2461734 |
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