The sustainable management of overtourism via user content
This research evaluates impacts of overtourism in Granada, Spain, by analysing 1349 negative comments from TripAdvisor for 71 tourist attractions. Employing a mixed-methods approach, the study uses sentiment analysis via the BERT model, multivariate analysis (PCA and K-means clustering) and social n...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-11-01
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| Series: | Annals of Tourism Research Empirical Insights |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666957925000199 |
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