Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, Liberia

This study examined the influence of frontline leadership communication on employee commitment within nonprofit organizations in Monrovia, Liberia. Four key questions guided the research: (1) perceptions of leaders’ communication and transparency, (2) commitment levels, (3) the relationship between...

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Main Authors: Frank O. Bannor, Derrick O. Deya, Josephine Ganu
Format: Article
Language:English
Published: Adventist University of Africa 2024-12-01
Series:Pan-African Journal of Education and Social Sciences
Subjects:
Online Access:https://journals.aua.ke/pajes/article/view/599
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author Frank O. Bannor
Derrick O. Deya
Josephine Ganu
author_facet Frank O. Bannor
Derrick O. Deya
Josephine Ganu
author_sort Frank O. Bannor
collection DOAJ
description This study examined the influence of frontline leadership communication on employee commitment within nonprofit organizations in Monrovia, Liberia. Four key questions guided the research: (1) perceptions of leaders’ communication and transparency, (2) commitment levels, (3) the relationship between communication, transparency, and commitment, and (4) the mediating role of transparency. Data from 388 respondents show that employees perceive communication and transparency positively. A strong positive correlation (r=0.891, p < 0.001) was found between these factors and commitment, which predicted 82.5% of the variance. The Sobel test confirms that transparency mediates this relationship (z = 7.403, p < 0.001). This highlights the importance of strategic communication in enhancing employee commitment. Recommendations include broadening the study’s scope to determine if the findings are applicable across various cultural and organizational contexts.
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institution Kabale University
issn 2789-0058
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language English
publishDate 2024-12-01
publisher Adventist University of Africa
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series Pan-African Journal of Education and Social Sciences
spelling doaj-art-5e49b7a3291f48d59997c644c46019072025-01-30T06:22:27ZengAdventist University of AfricaPan-African Journal of Education and Social Sciences2789-00582789-00662024-12-0152779010.56893/pajes2024v05i02.06566Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, LiberiaFrank O. Bannor0Derrick O. Deya1Josephine Ganu2https://orcid.org/0000-0002-0984-378XAdventist University of West Africa, LiberiaAdventist University of Africa, KenyaAdventist University of Africa, KenyaThis study examined the influence of frontline leadership communication on employee commitment within nonprofit organizations in Monrovia, Liberia. Four key questions guided the research: (1) perceptions of leaders’ communication and transparency, (2) commitment levels, (3) the relationship between communication, transparency, and commitment, and (4) the mediating role of transparency. Data from 388 respondents show that employees perceive communication and transparency positively. A strong positive correlation (r=0.891, p < 0.001) was found between these factors and commitment, which predicted 82.5% of the variance. The Sobel test confirms that transparency mediates this relationship (z = 7.403, p < 0.001). This highlights the importance of strategic communication in enhancing employee commitment. Recommendations include broadening the study’s scope to determine if the findings are applicable across various cultural and organizational contexts.https://journals.aua.ke/pajes/article/view/599frontline leadershipcommunication employee commitmentnonprofit organizationsorganizational policiesliberia
spellingShingle Frank O. Bannor
Derrick O. Deya
Josephine Ganu
Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, Liberia
Pan-African Journal of Education and Social Sciences
frontline leadership
communication
employee commitment
nonprofit organizations
organizational policies
liberia
title Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, Liberia
title_full Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, Liberia
title_fullStr Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, Liberia
title_full_unstemmed Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, Liberia
title_short Frontline Leadership in Communicating Organizational Policies and its Mediating Influence on Employee Commitment in Nonprofit Organizations in Monrovia, Liberia
title_sort frontline leadership in communicating organizational policies and its mediating influence on employee commitment in nonprofit organizations in monrovia liberia
topic frontline leadership
communication
employee commitment
nonprofit organizations
organizational policies
liberia
url https://journals.aua.ke/pajes/article/view/599
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AT josephineganu frontlineleadershipincommunicatingorganizationalpoliciesanditsmediatinginfluenceonemployeecommitmentinnonprofitorganizationsinmonrovialiberia