Perceptual service robot attributes affecting customer value co-creation intention in luxury hotels industry
Service robots have become a trend in hotel services, presenting new opportunities and challenges for the development of the hospitality industry. This study aims to explore how the perceptual attributes of service robots affect customer value co-creation intention in the luxury hotel industry. In C...
Saved in:
Main Authors: | Qian Li, Songyu Jiang |
---|---|
Format: | Article |
Language: | English |
Published: |
LLC "CPC "Business Perspectives"
2025-02-01
|
Series: | Innovative Marketing |
Subjects: | |
Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/21563/IM_2025_01_Li.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The Relational Aspects of Luxury Consumption in Brazil: The development of a Luxury Customer Relationship Perception Scale and the Analysis of Brand Personality Influence on Relationship Perception on Luxury Fashion Brands
by: Fernanda Scussel, et al.
Published: (2019-01-01) -
Impact of physical vanity, achievement vanity and brand equity on the consumption of luxury skincare products
by: Showkat Khalil Wani
Published: (2025-01-01) -
Country of origin effect: a study with Brazilian consumers in the luxury market
by: Maria Gabriela Montanari, et al.
Published: (2018-01-01) -
Luxury, Mystification, and Oppressive Power in d’Holbach’s Philosophical Writings
by: Enrico Galvagni
Published: (2020-06-01) -
Online purchase intentions of affluent women: blending African beliefs, consumer vanity and luxury beauty products online purchase intentions
by: Divaries Cosmas Jaravaza, et al.
Published: (2025-12-01)