PASSENGERS’ SATISFACTION WITH THE LAGOS SHUTTLE TRAIN SERVICES, LAGOS, NIGERIA

PASSENGERS’ SATISFACTION WITH THE LAGOS SHUTTLE TRAIN SERVICES, LAGOS, NIGERIA

The study assessed passengers’ satisfaction with the services of the Lagos Shuttle Train Services in Lagos, Nigeria. Two types of train, the Mass Transit Train (MTT) and the Diesel Multiple Unit (DMU), were covered. Using multistage sampling, 246 passengers were surveyed. It was found that the DMU p...

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Bibliographic Details
Main Authors: Olorunfemi Ayodeji OLOJEDE, Sikiru Akintunde FOLORUNSO, Adewale Sheyi POPOOLA, Peter Bolaji OLADEJI, Olamide AKINTIFONBO, Damilare Jeremiah ODEYEMI
Format: Article
Language:English
Published: Silesian University of Technology 2023-09-01
Series:Scientific Journal of Silesian University of Technology. Series Transport
Subjects:
lagos shuttle train services
mass transit train (mtt)
diesel multiple unit (dmu)
passenger satisfaction index (psi)
service quality
Online Access:https://sjsutst.polsl.pl/archives/2023/vol120/215_SJSUTST120_2023_Olojede_Folorunso_Popoola_Oladeji_Akintifonbo_Odeyemi.pdf
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https://sjsutst.polsl.pl/archives/2023/vol120/215_SJSUTST120_2023_Olojede_Folorunso_Popoola_Oladeji_Akintifonbo_Odeyemi.pdf

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