Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model
The development of technology and information is growing rapidly along with the emergence of the digital era. This study aims to determine and analyze the determinants of customer trust in fintech as a means of payment through the technology acceptance model approach. The research method uses quanti...
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| Format: | Article |
| Language: | English |
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Indonesian Institute for Counseling, Education and Therapy (IICET)
2023-09-01
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| Series: | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| Subjects: | |
| Online Access: | https://jurnal.iicet.org/index.php/jppi/article/view/2237 |
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| _version_ | 1832584650742038528 |
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| author | Adele Mailangkay Edhi Juwono |
| author_facet | Adele Mailangkay Edhi Juwono |
| author_sort | Adele Mailangkay |
| collection | DOAJ |
| description | The development of technology and information is growing rapidly along with the emergence of the digital era. This study aims to determine and analyze the determinants of customer trust in fintech as a means of payment through the technology acceptance model approach. The research method uses quantitative descriptive analysis with a sample of 150 respondents. The results showed that perceived ease of use had a positive and significant effect on perceived usefulness. The perception of ease of use and the perception of usability have a positive and significant effect on attitudes. The perception of usefulness and attitude have a positive and significant effect on the intention to use fintech. Therefore, FinTech is seen as a good opportunity by regulators as supervisors and organizers, and by the community as users of FinTech. |
| format | Article |
| id | doaj-art-5680406a7c3c45dfb88d26fca726f621 |
| institution | Kabale University |
| issn | 2477-8524 2502-8103 |
| language | English |
| publishDate | 2023-09-01 |
| publisher | Indonesian Institute for Counseling, Education and Therapy (IICET) |
| record_format | Article |
| series | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| spelling | doaj-art-5680406a7c3c45dfb88d26fca726f6212025-01-27T12:24:49ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032023-09-01931222123110.29210/0202322371425Determinants of customer trust in fintech as a means of payment through an approach technology acceptance modelAdele Mailangkay0Edhi Juwono1Perbanas InstitutePerbanas InstituteThe development of technology and information is growing rapidly along with the emergence of the digital era. This study aims to determine and analyze the determinants of customer trust in fintech as a means of payment through the technology acceptance model approach. The research method uses quantitative descriptive analysis with a sample of 150 respondents. The results showed that perceived ease of use had a positive and significant effect on perceived usefulness. The perception of ease of use and the perception of usability have a positive and significant effect on attitudes. The perception of usefulness and attitude have a positive and significant effect on the intention to use fintech. Therefore, FinTech is seen as a good opportunity by regulators as supervisors and organizers, and by the community as users of FinTech.https://jurnal.iicet.org/index.php/jppi/article/view/2237perceived ease of use, perceived of usefulness, attitude, intention to use |
| spellingShingle | Adele Mailangkay Edhi Juwono Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model JPPI (Jurnal Penelitian Pendidikan Indonesia) perceived ease of use, perceived of usefulness, attitude, intention to use |
| title | Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model |
| title_full | Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model |
| title_fullStr | Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model |
| title_full_unstemmed | Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model |
| title_short | Determinants of customer trust in fintech as a means of payment through an approach technology acceptance model |
| title_sort | determinants of customer trust in fintech as a means of payment through an approach technology acceptance model |
| topic | perceived ease of use, perceived of usefulness, attitude, intention to use |
| url | https://jurnal.iicet.org/index.php/jppi/article/view/2237 |
| work_keys_str_mv | AT adelemailangkay determinantsofcustomertrustinfintechasameansofpaymentthroughanapproachtechnologyacceptancemodel AT edhijuwono determinantsofcustomertrustinfintechasameansofpaymentthroughanapproachtechnologyacceptancemodel |