Application of improved multi-model fusion technology in customer service answering system

With the development of artificial intelligence(AI),more and more companies use machine customer service instead of manual customer service.However,if the traditional keyword model is adopted,the accuracy of the machine customer service is difficult to improve.If the deep learning model is used,the...

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Bibliographic Details
Main Authors: Guangmin WANG, Yaofeng WANG
Format: Article
Language:zho
Published: Beijing Xintong Media Co., Ltd 2018-12-01
Series:Dianxin kexue
Subjects:
Online Access:http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2018308/
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