Analysis of the impact of the quality of service to the elderly on their loyalty through a Memorable experience and satisfaction among the elderly in 5-star hotels in Mashhad.
Abstract The purpose of this research is to analyze the effect of the quality of service to the elderly on their loyalty through a memorable experience and satisfaction among the elderly customers of 5-star hotels in Mashhad. The research method is applicable in terms of purpose and the method of da...
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Main Authors: | tina ezazi, vajihe hoshyar |
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Format: | Article |
Language: | fas |
Published: |
Iranian Business Management Association
2024-06-01
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Series: | ارزش آفرینی در مدیریت کسب و کار |
Subjects: | |
Online Access: | https://www.jvcbm.ir/article_179227_83928e25f6a742a78a8e94bf63afdb82.pdf |
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