Analysis of the impact of the quality of service to the elderly on their loyalty through a Memorable experience and satisfaction among the elderly in 5-star hotels in Mashhad.

Abstract The purpose of this research is to analyze the effect of the quality of service to the elderly on their loyalty through a memorable experience and satisfaction among the elderly customers of 5-star hotels in Mashhad. The research method is applicable in terms of purpose and the method of da...

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Bibliographic Details
Main Authors: tina ezazi, vajihe hoshyar
Format: Article
Language:fas
Published: Iranian Business Management Association 2024-06-01
Series:ارزش آفرینی در مدیریت کسب و کار
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Online Access:https://www.jvcbm.ir/article_179227_83928e25f6a742a78a8e94bf63afdb82.pdf
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