The Impact of Social Media Marketing Activities on Purchase Intention

This study seeks to investigate the marketing activities available through social media platforms that are reflected in the purchase intention of consumers in general. Further, it explores the joint mediation effect of both perceived value (PV) and social brand engagement (SBE) on SMM-PI connect...

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Main Authors: Firas Alnaser, Mahmoud Alghizzawi, Ghaith Abualfalayeh, Fandi Omeish, Sager Alharthi, Saed R. Al Koni
Format: Article
Language:English
Published: EconJournals 2024-10-01
Series:International Review of Management and Marketing
Subjects:
Online Access:https://mail.econjournals.com/index.php/irmm/article/view/16839
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author Firas Alnaser
Mahmoud Alghizzawi
Ghaith Abualfalayeh
Fandi Omeish
Sager Alharthi
Saed R. Al Koni
author_facet Firas Alnaser
Mahmoud Alghizzawi
Ghaith Abualfalayeh
Fandi Omeish
Sager Alharthi
Saed R. Al Koni
author_sort Firas Alnaser
collection DOAJ
description This study seeks to investigate the marketing activities available through social media platforms that are reflected in the purchase intention of consumers in general. Further, it explores the joint mediation effect of both perceived value (PV) and social brand engagement (SBE) on SMM-PI connection. A convenience sample strategy was employed to gather data from 338 cosmetic product customers in Palestine through a structured online questionnaire survey. Subsequently, the data underwent examination using intelligent (PLS-SEM) analysis. According to the results of the study, there is a positive relationship between marketing activities through social media platforms on consumer’s beneficial impact on brand perception (PV), consumer engagement (SBE), and purchase intention (PI). Moreover, PV and SBE exert substantial direct beneficial impacts on PI. As for the intermediate effects, they were all effective, and the mediation impact of PV (Perceived Value) and SBE (Social Bonding Experiences) on the relation between SMM and PI is partially complimentary.
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issn 2146-4405
language English
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publisher EconJournals
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series International Review of Management and Marketing
spelling doaj-art-4d815ff652df4827866f27fd5c2d25942025-02-06T01:06:14ZengEconJournalsInternational Review of Management and Marketing2146-44052024-10-0114610.32479/irmm.16839The Impact of Social Media Marketing Activities on Purchase IntentionFiras Alnaser0Mahmoud Alghizzawi1Ghaith Abualfalayeh2Fandi Omeish3Sager Alharthi4Saed R. Al Koni5Department of Communication and Digital Marketing, Faculty of Business and Communication, An-Najah National University, Nablus, PalestineDepartment of Marketing, Faculty of Business, Applied Science Private University, Amman, JordanDepartment of Business, Faculty of Business, Applied Science Private University, Amman 11937, JordanDepartment of E-Marketing and Social Media, Princess Sumaya University for Technology, Amman, JordanDepartment of Business Administration, College of Administrative and Financial Sciences, Saudi Electronic University, Riyadh 11673, Saudi ArabiaDepartment of Accounting, Faculty of Business and Communication, An-Najah National University, Nablus, Palestine This study seeks to investigate the marketing activities available through social media platforms that are reflected in the purchase intention of consumers in general. Further, it explores the joint mediation effect of both perceived value (PV) and social brand engagement (SBE) on SMM-PI connection. A convenience sample strategy was employed to gather data from 338 cosmetic product customers in Palestine through a structured online questionnaire survey. Subsequently, the data underwent examination using intelligent (PLS-SEM) analysis. According to the results of the study, there is a positive relationship between marketing activities through social media platforms on consumer’s beneficial impact on brand perception (PV), consumer engagement (SBE), and purchase intention (PI). Moreover, PV and SBE exert substantial direct beneficial impacts on PI. As for the intermediate effects, they were all effective, and the mediation impact of PV (Perceived Value) and SBE (Social Bonding Experiences) on the relation between SMM and PI is partially complimentary. https://mail.econjournals.com/index.php/irmm/article/view/16839Perceived Value, Brand Engagement, Social Media Marketing, Emerging Markets, Palestine
spellingShingle Firas Alnaser
Mahmoud Alghizzawi
Ghaith Abualfalayeh
Fandi Omeish
Sager Alharthi
Saed R. Al Koni
The Impact of Social Media Marketing Activities on Purchase Intention
International Review of Management and Marketing
Perceived Value, Brand Engagement, Social Media Marketing, Emerging Markets, Palestine
title The Impact of Social Media Marketing Activities on Purchase Intention
title_full The Impact of Social Media Marketing Activities on Purchase Intention
title_fullStr The Impact of Social Media Marketing Activities on Purchase Intention
title_full_unstemmed The Impact of Social Media Marketing Activities on Purchase Intention
title_short The Impact of Social Media Marketing Activities on Purchase Intention
title_sort impact of social media marketing activities on purchase intention
topic Perceived Value, Brand Engagement, Social Media Marketing, Emerging Markets, Palestine
url https://mail.econjournals.com/index.php/irmm/article/view/16839
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