Why Are Personas the Way They Are?

User personas are well-established in user-centered design. However, the persona creation process is not well understood. Addressing this gap, this study investigates how 29 students created personas from a realistic customer dataset. We identified six main persona creation strategies: (1) data-orie...

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Bibliographic Details
Main Authors: Essi Häyhänen, Joni Salminen, Bernard J. Jansen
Format: Article
Language:English
Published: Deakin University 2025-03-01
Series:Persona Studies
Subjects:
Online Access:https://ojs.deakin.edu.au/index.php/ps/article/view/2002
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