Investigating patient engagement associations between a postdischarge texting programme and patient experience, readmission and revisit rates outcomes

Investigating patient engagement associations between a postdischarge texting programme and patient experience, readmission and revisit rates outcomes

Objectives This study aimed (1) to examine the association between patient engagement with a bidirectional, semiautomated postdischarge texting programme and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey outcomes, readmissions and revisit rates in a large health sy...

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Main Authors: Farzan Sasangohar, Claudia García, Roberta L Schwartz, Courtenay Bruce, Theresa Pinn-Kirkland, Adam Meyers, Emmanuel Javaluyas, John Osborn, Sayali Kelkar, Lindsey Bruchhaus, Kristen McLaury, Katherine Sauceda, Karen Carr, Lee Ann Arabie, Terrell Williams, Gail Vozzella, Tariq Nisar
Format: Article
Language:English
Published: BMJ Publishing Group 2024-03-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/14/3/e079775.full
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https://bmjopen.bmj.com/content/14/3/e079775.full

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