Understanding Factors Influencing Whole-Process Consulting Service Quality: Based on a Mixed Research Method

Understanding Factors Influencing Whole-Process Consulting Service Quality: Based on a Mixed Research Method

To address the fragmentation in the engineering consulting industry, whole-process consulting (WPC) has undergone rapid development in China. Engineering consulting companies are actively transitioning towards WPC and aiming to enhance whole-process consulting service quality (WPCSQ). However, resea...

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Bibliographic Details
Main Authors:	Qinghong Cui, Haoran Zhao, Haiyang Zhang, Xiancun Hu, Guangbin Wang
Format:	Article
Language:	English
Published:	MDPI AG 2025-01-01
Series:	Buildings
Subjects:	whole-process consulting quality of service grounded theory partial least squares structural equation modeling influencing factors mixed research method
Online Access:	https://www.mdpi.com/2075-5309/15/2/255
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