IMPROVING THE PERFORMANCE OF HOTELS ON THE BASIS OF THE USE OF THE FEATURES OF BUSINESS COMMUNICATIONS IN HOTEL COMPLEX
In the article reviewed and analyzed the role of verbal and nonverbal communication between guests and its employees, studied various psychological types of hotel guests and recommendations for maintenance every psycho.
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| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
Publishing House of the State University of Management
2016-01-01
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| Series: | Вестник университета |
| Subjects: | |
| Online Access: | https://vestnik.guu.ru/jour/article/view/15 |
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