EFQM in vocational education – teacher and student perspectives
Purpose – Stakeholder satisfaction relates closely to service quality and performance of educational organizations. Often, this relationship is addressed in literature through the lens of excellence models, such as the European Foundation for Quality Management (EFQM) model. Nevertheless, limited st...
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Main Authors: | Maria Gianni, Efthalia Kontou, Ilias Avdikos, Eftychia Kessopoulou, Styliani Xanthopoulou |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2024-12-01
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Series: | Quality Education for All |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/QEA-05-2024-0041/full/pdf |
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