EFQM in vocational education – teacher and student perspectives

Purpose – Stakeholder satisfaction relates closely to service quality and performance of educational organizations. Often, this relationship is addressed in literature through the lens of excellence models, such as the European Foundation for Quality Management (EFQM) model. Nevertheless, limited st...

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Bibliographic Details
Main Authors: Maria Gianni, Efthalia Kontou, Ilias Avdikos, Eftychia Kessopoulou, Styliani Xanthopoulou
Format: Article
Language:English
Published: Emerald Publishing 2024-12-01
Series:Quality Education for All
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Online Access:https://www.emerald.com/insight/content/doi/10.1108/QEA-05-2024-0041/full/pdf
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