Examining the relationship between online distribution channels and tourist satisfaction and loyalty

Although the Internet and e-commerce have contributed positively to the tourism sector, there is not much empirical research on the transformation of distribution channels or that considers the use of the Internet in travel planning as an antecedent of tourist satisfaction and loyalty. This paper ai...

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Bibliographic Details
Main Authors: Paula Antón Maraña, Julio César Puche Regaliza, Pablo Arranz Val, Santiago Aparicio Castillo
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2023-07-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/1889
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