The use of genre analysis in the design of electronic meeting systems
<br><b>Introduction.</b> Genre analysis is an approach to study communication patterns and thus it can be applied to the specific context of meetings. This research investigates the impact of genre analysis on the design of electronic meeting systems. Background. The primary goal...
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| Format: | Article |
| Language: | English |
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University of Borås
2006-01-01
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| Series: | Information Research: An International Electronic Journal |
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| Online Access: | http://informationr.net/ir/11-3/paper251.html |
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| _version_ | 1832572608008159232 |
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| author | Pedro Antunes Carlos J. Costa José A. Pino |
| author_facet | Pedro Antunes Carlos J. Costa José A. Pino |
| author_sort | Pedro Antunes |
| collection | DOAJ |
| description | <br><b>Introduction.</b> Genre analysis is an approach to study communication patterns and thus it can be applied to the specific context of meetings. This research investigates the impact of genre analysis on the design of electronic meeting systems. Background. The primary goal of genre analysis is to understand how virtual communities use digital communication to collaborate. This knowledge is fundamental to inform IT design, particularly in areas where communication and informality are paramount. However, the research literature does not report any experiments where genre analysis has been used to inform electronic meeting system design. Problems. The paper tackles the following common problems found in current electronic meeting systems: (1) reduced organizational integration, neglecting many contextual cues and explaining factors necessary to make meeting outcomes usable within the organization; (2) lack of support to specific communities of users, stressing the dependency on a facilitator to configure and manage the technology; and (3) lack of support to meeting occurrences that span across long time periods. <br><b>Conclusion.</b> . The paper describes how genre analysis was used to develop electronic meeting systems for several organizations and meeting genres. It covers the complete design process, from genre elicitation to validation. The obtained results demonstrate that the genre approach produces electronic meeting systems focused on organizational integration, pre-configured to communities of users, supporting long-term usage and added organizational value. |
| format | Article |
| id | doaj-art-40f0cb316f7f43718f5d60a7f1ca7d11 |
| institution | Kabale University |
| issn | 1368-1613 |
| language | English |
| publishDate | 2006-01-01 |
| publisher | University of Borås |
| record_format | Article |
| series | Information Research: An International Electronic Journal |
| spelling | doaj-art-40f0cb316f7f43718f5d60a7f1ca7d112025-02-02T08:57:24ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132006-01-01113251The use of genre analysis in the design of electronic meeting systemsPedro AntunesCarlos J. CostaJosé A. Pino<br><b>Introduction.</b> Genre analysis is an approach to study communication patterns and thus it can be applied to the specific context of meetings. This research investigates the impact of genre analysis on the design of electronic meeting systems. Background. The primary goal of genre analysis is to understand how virtual communities use digital communication to collaborate. This knowledge is fundamental to inform IT design, particularly in areas where communication and informality are paramount. However, the research literature does not report any experiments where genre analysis has been used to inform electronic meeting system design. Problems. The paper tackles the following common problems found in current electronic meeting systems: (1) reduced organizational integration, neglecting many contextual cues and explaining factors necessary to make meeting outcomes usable within the organization; (2) lack of support to specific communities of users, stressing the dependency on a facilitator to configure and manage the technology; and (3) lack of support to meeting occurrences that span across long time periods. <br><b>Conclusion.</b> . The paper describes how genre analysis was used to develop electronic meeting systems for several organizations and meeting genres. It covers the complete design process, from genre elicitation to validation. The obtained results demonstrate that the genre approach produces electronic meeting systems focused on organizational integration, pre-configured to communities of users, supporting long-term usage and added organizational value.http://informationr.net/ir/11-3/paper251.htmlDesign of electronic meeting systems |
| spellingShingle | Pedro Antunes Carlos J. Costa José A. Pino The use of genre analysis in the design of electronic meeting systems Information Research: An International Electronic Journal Design of electronic meeting systems |
| title | The use of genre analysis in the design of electronic meeting systems |
| title_full | The use of genre analysis in the design of electronic meeting systems |
| title_fullStr | The use of genre analysis in the design of electronic meeting systems |
| title_full_unstemmed | The use of genre analysis in the design of electronic meeting systems |
| title_short | The use of genre analysis in the design of electronic meeting systems |
| title_sort | use of genre analysis in the design of electronic meeting systems |
| topic | Design of electronic meeting systems |
| url | http://informationr.net/ir/11-3/paper251.html |
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