Key technologies of AI in customer service system
In the customer service system structure,manual seats,work order processing and other links require a lot of manual operations and participation,the cost is high,the efficiency is relatively low,and there will still be a certain percentage of problems and failures that can’t be found and resolved.In...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | zho |
| Published: |
Beijing Xintong Media Co., Ltd
2018-12-01
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| Series: | Dianxin kexue |
| Subjects: | |
| Online Access: | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2018302/ |
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