Functional and Social Team Dynamics in Industrial Settings

Like other social systems, corporations comprise networks of individuals that share information and create interdependencies among their actions. The properties of these networks are crucial to a corporation’s success. Understanding how individuals self-organize into teams and how this relates to pe...

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Main Authors: Dominic E. Saadi, Mark Sutcliffe, Yaneer Bar-Yam, Alfredo J. Morales
Format: Article
Language:English
Published: Wiley 2020-01-01
Series:Complexity
Online Access:http://dx.doi.org/10.1155/2020/8301575
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author Dominic E. Saadi
Mark Sutcliffe
Yaneer Bar-Yam
Alfredo J. Morales
author_facet Dominic E. Saadi
Mark Sutcliffe
Yaneer Bar-Yam
Alfredo J. Morales
author_sort Dominic E. Saadi
collection DOAJ
description Like other social systems, corporations comprise networks of individuals that share information and create interdependencies among their actions. The properties of these networks are crucial to a corporation’s success. Understanding how individuals self-organize into teams and how this relates to performance is a challenge for managers and management software developers looking for ways to enhance corporate tasks. In this paper, we analyze functional and social communication networks from industrial production plants and relate their properties to performance. We use internal management software data that reveal aspects of functional and social communications among workers. We found that distinct features of functional and social communication networks emerge. The former are asymmetrical, and the latter are segregated by job title, i.e., executives, managers, supervisors, and operators. We show that performance is negatively correlated with the volume of functional communications but positively correlated with the density of the emerging communication networks. Exposing social dynamics in the workplace matters given the increasing digitization and automation of corporate tasks and managerial processes.
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institution Kabale University
issn 1076-2787
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language English
publishDate 2020-01-01
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spelling doaj-art-37d1e3e94f354f0dbb450d1ee3b22e412025-02-03T06:06:42ZengWileyComplexity1076-27871099-05262020-01-01202010.1155/2020/83015758301575Functional and Social Team Dynamics in Industrial SettingsDominic E. Saadi0Mark Sutcliffe1Yaneer Bar-Yam2Alfredo J. Morales3New England Complex Systems Institute, Cambridge, MA, USARedzone Production Systems, Miami, FL, USANew England Complex Systems Institute, Cambridge, MA, USANew England Complex Systems Institute, Cambridge, MA, USALike other social systems, corporations comprise networks of individuals that share information and create interdependencies among their actions. The properties of these networks are crucial to a corporation’s success. Understanding how individuals self-organize into teams and how this relates to performance is a challenge for managers and management software developers looking for ways to enhance corporate tasks. In this paper, we analyze functional and social communication networks from industrial production plants and relate their properties to performance. We use internal management software data that reveal aspects of functional and social communications among workers. We found that distinct features of functional and social communication networks emerge. The former are asymmetrical, and the latter are segregated by job title, i.e., executives, managers, supervisors, and operators. We show that performance is negatively correlated with the volume of functional communications but positively correlated with the density of the emerging communication networks. Exposing social dynamics in the workplace matters given the increasing digitization and automation of corporate tasks and managerial processes.http://dx.doi.org/10.1155/2020/8301575
spellingShingle Dominic E. Saadi
Mark Sutcliffe
Yaneer Bar-Yam
Alfredo J. Morales
Functional and Social Team Dynamics in Industrial Settings
Complexity
title Functional and Social Team Dynamics in Industrial Settings
title_full Functional and Social Team Dynamics in Industrial Settings
title_fullStr Functional and Social Team Dynamics in Industrial Settings
title_full_unstemmed Functional and Social Team Dynamics in Industrial Settings
title_short Functional and Social Team Dynamics in Industrial Settings
title_sort functional and social team dynamics in industrial settings
url http://dx.doi.org/10.1155/2020/8301575
work_keys_str_mv AT dominicesaadi functionalandsocialteamdynamicsinindustrialsettings
AT marksutcliffe functionalandsocialteamdynamicsinindustrialsettings
AT yaneerbaryam functionalandsocialteamdynamicsinindustrialsettings
AT alfredojmorales functionalandsocialteamdynamicsinindustrialsettings