The importance of communication in the Integrated Medical Emergency System
Communication is a process involving two or more human beings who share their experiences, knowledge and feelings; entails the passage from isolated individual existence to community social existence. This process is of extraordinary importance in the Integrated Medical Emergency System, since calls...
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| Format: | Article |
| Language: | Spanish |
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Centro Provincial de Información de Ciencias Médicas. Cienfuegos
2024-05-01
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| Series: | Medisur |
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| Online Access: | http://medisur.sld.cu/index.php/medisur/article/view/45161 |
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| author | Lázaro Armando Águila Trujillo Mayelín Alomá Nohaya |
| author_facet | Lázaro Armando Águila Trujillo Mayelín Alomá Nohaya |
| author_sort | Lázaro Armando Águila Trujillo |
| collection | DOAJ |
| description | Communication is a process involving two or more human beings who share their experiences, knowledge and feelings; entails the passage from isolated individual existence to community social existence. This process is of extraordinary importance in the Integrated Medical Emergency System, since calls are received from people with sick relatives, passers-by or health professionals who request a mobile emergency service for the care and transfer of a patient, so the people who work there must achieve an adequate and coherent verbal communication, according to the emergency situation that arises and, even, taking into account the emotional state of the caller. In the Cienfuegos province, with the objective of improving the communication of the staff who work in the system, a work algorithm is proposed to integrate already established actions, with others that were incorporated, including from their selection to their training, in order to prepare the members of the coordinating board to achieve an effective communication, which allows optimizing the service provided. The purpose of this research is to present a work algorithm to improve the staff communications who work in the system. |
| format | Article |
| id | doaj-art-34c616d02c3847c4b00c89f4e9009be6 |
| institution | Kabale University |
| issn | 1727-897X |
| language | Spanish |
| publishDate | 2024-05-01 |
| publisher | Centro Provincial de Información de Ciencias Médicas. Cienfuegos |
| record_format | Article |
| series | Medisur |
| spelling | doaj-art-34c616d02c3847c4b00c89f4e9009be62025-01-30T21:29:02ZspaCentro Provincial de Información de Ciencias Médicas. CienfuegosMedisur1727-897X2024-05-012236386412486The importance of communication in the Integrated Medical Emergency SystemLázaro Armando Águila Trujillo0Mayelín Alomá Nohaya1Hospital General Universitario Dr. Gustavo Aldereguía Lima. Cienfuegos. Cuba.Universidad de Ciencias Médicas de Cienfuegos. Cuba.Communication is a process involving two or more human beings who share their experiences, knowledge and feelings; entails the passage from isolated individual existence to community social existence. This process is of extraordinary importance in the Integrated Medical Emergency System, since calls are received from people with sick relatives, passers-by or health professionals who request a mobile emergency service for the care and transfer of a patient, so the people who work there must achieve an adequate and coherent verbal communication, according to the emergency situation that arises and, even, taking into account the emotional state of the caller. In the Cienfuegos province, with the objective of improving the communication of the staff who work in the system, a work algorithm is proposed to integrate already established actions, with others that were incorporated, including from their selection to their training, in order to prepare the members of the coordinating board to achieve an effective communication, which allows optimizing the service provided. The purpose of this research is to present a work algorithm to improve the staff communications who work in the system.http://medisur.sld.cu/index.php/medisur/article/view/45161urgencias médicascomunicaciónasesoramiento de urgencias médicas |
| spellingShingle | Lázaro Armando Águila Trujillo Mayelín Alomá Nohaya The importance of communication in the Integrated Medical Emergency System Medisur urgencias médicas comunicación asesoramiento de urgencias médicas |
| title | The importance of communication in the Integrated Medical Emergency System |
| title_full | The importance of communication in the Integrated Medical Emergency System |
| title_fullStr | The importance of communication in the Integrated Medical Emergency System |
| title_full_unstemmed | The importance of communication in the Integrated Medical Emergency System |
| title_short | The importance of communication in the Integrated Medical Emergency System |
| title_sort | importance of communication in the integrated medical emergency system |
| topic | urgencias médicas comunicación asesoramiento de urgencias médicas |
| url | http://medisur.sld.cu/index.php/medisur/article/view/45161 |
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