Evaluating the Persuasive and Motivational Design Method: Supporting Design for Sustainable Behavior Change

Introducing new technology within an organization requires a change in its employees' ways of working and thinking. Such a change is necessary to increase the adoption of the technology. The main issue is that employees do not sufficiently grow with innovation being promoted. When a change prog...

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Main Authors: Danny Oldenhave, Jos Sauren, Theo van der Weide, Stijn Hoppenbrouwers
Format: Article
Language:English
Published: Riga Technical University Press 2018-10-01
Series:Complex Systems Informatics and Modeling Quarterly
Subjects:
Online Access:https://csimq-journals.rtu.lv/article/view/2404
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author Danny Oldenhave
Jos Sauren
Theo van der Weide
Stijn Hoppenbrouwers
author_facet Danny Oldenhave
Jos Sauren
Theo van der Weide
Stijn Hoppenbrouwers
author_sort Danny Oldenhave
collection DOAJ
description Introducing new technology within an organization requires a change in its employees' ways of working and thinking. Such a change is necessary to increase the adoption of the technology. The main issue is that employees do not sufficiently grow with innovation being promoted. When a change program is initiated, often it focuses on a short-term change, whereas a more sustainable change in behavior is necessary to fully adopt the technology. This article concerns the validation and evaluation of a design method called Persuasive and Motivational Design (PMD). PMD is a design tool aiming to bring about a sustainable behavior changes during the development of Information Systems. It is constructed using existing psychological methods and models. We used a survey amongst first users and the case of a significant application to get both a qualitative and quantitative evaluation of our method. Our conclusion is that PMD is a promising technique. Furthermore, the results of this evaluation indicate some ways to further refine and improve our method.
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institution Kabale University
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publishDate 2018-10-01
publisher Riga Technical University Press
record_format Article
series Complex Systems Informatics and Modeling Quarterly
spelling doaj-art-34a3074222fe4d8f9de6be9403c9e3162025-02-03T12:03:19ZengRiga Technical University PressComplex Systems Informatics and Modeling Quarterly2255-99222018-10-0101611610.7250/csimq.2018-16.011233Evaluating the Persuasive and Motivational Design Method: Supporting Design for Sustainable Behavior ChangeDanny Oldenhave0Jos Sauren1Theo van der Weide2Stijn Hoppenbrouwers3Atos, Amstelveen and Radboud University, NijmegenNetherlands Tax and Customs Administration OfficeRadboud University, NijmegenRadboud University, Nijmegen and HAN University of Applied Sciences, ArnhemIntroducing new technology within an organization requires a change in its employees' ways of working and thinking. Such a change is necessary to increase the adoption of the technology. The main issue is that employees do not sufficiently grow with innovation being promoted. When a change program is initiated, often it focuses on a short-term change, whereas a more sustainable change in behavior is necessary to fully adopt the technology. This article concerns the validation and evaluation of a design method called Persuasive and Motivational Design (PMD). PMD is a design tool aiming to bring about a sustainable behavior changes during the development of Information Systems. It is constructed using existing psychological methods and models. We used a survey amongst first users and the case of a significant application to get both a qualitative and quantitative evaluation of our method. Our conclusion is that PMD is a promising technique. Furthermore, the results of this evaluation indicate some ways to further refine and improve our method.https://csimq-journals.rtu.lv/article/view/2404Persuasive and Motivational DesignBehavior ChangeSustainabilityInnovationOrganizational ChangeInformation SystemsMethod Evaluation
spellingShingle Danny Oldenhave
Jos Sauren
Theo van der Weide
Stijn Hoppenbrouwers
Evaluating the Persuasive and Motivational Design Method: Supporting Design for Sustainable Behavior Change
Complex Systems Informatics and Modeling Quarterly
Persuasive and Motivational Design
Behavior Change
Sustainability
Innovation
Organizational Change
Information Systems
Method Evaluation
title Evaluating the Persuasive and Motivational Design Method: Supporting Design for Sustainable Behavior Change
title_full Evaluating the Persuasive and Motivational Design Method: Supporting Design for Sustainable Behavior Change
title_fullStr Evaluating the Persuasive and Motivational Design Method: Supporting Design for Sustainable Behavior Change
title_full_unstemmed Evaluating the Persuasive and Motivational Design Method: Supporting Design for Sustainable Behavior Change
title_short Evaluating the Persuasive and Motivational Design Method: Supporting Design for Sustainable Behavior Change
title_sort evaluating the persuasive and motivational design method supporting design for sustainable behavior change
topic Persuasive and Motivational Design
Behavior Change
Sustainability
Innovation
Organizational Change
Information Systems
Method Evaluation
url https://csimq-journals.rtu.lv/article/view/2404
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AT theovanderweide evaluatingthepersuasiveandmotivationaldesignmethodsupportingdesignforsustainablebehaviorchange
AT stijnhoppenbrouwers evaluatingthepersuasiveandmotivationaldesignmethodsupportingdesignforsustainablebehaviorchange