The Effect of Negative Past Experiences, Poor Relationship Quality and Rumor on Brand Hate: A Research on Fast Food Industry

This study investigates negative past experiences, poor relationship quality, and the impact of rumor on brand hate. The sample of the study consists of fast-food customers in Turkey. Out of the non-probability sampling methods, convinence sampling method was adopted. 455 customers were reached by u...

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Bibliographic Details
Main Authors: Yakup Durmaz, Bülent Demirağ, Sinan Çavuşoğlu
Format: Article
Language:English
Published: Istanbul University Press 2023-08-01
Series:Istanbul Business Research
Subjects:
Online Access:https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/3A777E539D7C45CEADB16CAF4AF166A4
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