Sentiment Analysis of Banking Application Reviews on Google Play Store using Support Vector Machine Algorithm
Banking applications are increasingly important in facilitating daily financial transactions. However, to ensure service quality, developers need to understand user feedback. Reviews on the Google Play Store provide important insights related to satisfaction, complaints, and suggestions. Therefore,...
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| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Islamic University of Indragiri
2024-11-01
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| Series: | Sistemasi: Jurnal Sistem Informasi |
| Online Access: | https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/4536 |
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