A logistics book hidden in a linguistics library shelf: a qualitative examination of how resource constraints manifest in library operations

Abstract Academic libraries are essential to teaching, learning, and national development, making adequate library resources crucial for academic institutions. This study examines how limited library resources, particularly recommended textbooks, affect library operations in Ghanaian public universi...

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Main Authors: Raphael Aryee, Atia Alpha Alfa
Format: Article
Language:English
Published: Springer 2025-01-01
Series:Discover Education
Subjects:
Online Access:https://doi.org/10.1007/s44217-025-00401-0
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author Raphael Aryee
Atia Alpha Alfa
author_facet Raphael Aryee
Atia Alpha Alfa
author_sort Raphael Aryee
collection DOAJ
description Abstract Academic libraries are essential to teaching, learning, and national development, making adequate library resources crucial for academic institutions. This study examines how limited library resources, particularly recommended textbooks, affect library operations in Ghanaian public universities. Through semi-structured interviews with eleven undergraduate and postgraduate students, we investigated user behavior and responses to resource scarcity. Using thematic content analysis with NVivo software, we found that limited access to recommended textbooks leads to user frustration, resulting in antisocial behaviors such as hiding, stealing, and damaging books. Based on our findings and existing literature, we present a resource-frustration-user behavior framework that illustrates the relationship between resource limitations and user conduct. This study contributes to understanding how resource constraints manifest in library operations and recommends that library managers increase textbook availability to reduce user frustration. We conclude by suggesting directions for future research in this area.
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institution Kabale University
issn 2731-5525
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spelling doaj-art-3070d4624f0e4eab9f99a9525eb292162025-01-19T12:35:59ZengSpringerDiscover Education2731-55252025-01-014111410.1007/s44217-025-00401-0A logistics book hidden in a linguistics library shelf: a qualitative examination of how resource constraints manifest in library operationsRaphael Aryee0Atia Alpha Alfa1Department of Management Science, Ghana Institute of Management and Public Administration (GIMPA)Department of Marketing, University of Professional Studies, Accra (UPSA)Abstract Academic libraries are essential to teaching, learning, and national development, making adequate library resources crucial for academic institutions. This study examines how limited library resources, particularly recommended textbooks, affect library operations in Ghanaian public universities. Through semi-structured interviews with eleven undergraduate and postgraduate students, we investigated user behavior and responses to resource scarcity. Using thematic content analysis with NVivo software, we found that limited access to recommended textbooks leads to user frustration, resulting in antisocial behaviors such as hiding, stealing, and damaging books. Based on our findings and existing literature, we present a resource-frustration-user behavior framework that illustrates the relationship between resource limitations and user conduct. This study contributes to understanding how resource constraints manifest in library operations and recommends that library managers increase textbook availability to reduce user frustration. We conclude by suggesting directions for future research in this area.https://doi.org/10.1007/s44217-025-00401-0LibraryUniversity resourceUser frustrationBook hide and seekBook stealingBook shredding
spellingShingle Raphael Aryee
Atia Alpha Alfa
A logistics book hidden in a linguistics library shelf: a qualitative examination of how resource constraints manifest in library operations
Discover Education
Library
University resource
User frustration
Book hide and seek
Book stealing
Book shredding
title A logistics book hidden in a linguistics library shelf: a qualitative examination of how resource constraints manifest in library operations
title_full A logistics book hidden in a linguistics library shelf: a qualitative examination of how resource constraints manifest in library operations
title_fullStr A logistics book hidden in a linguistics library shelf: a qualitative examination of how resource constraints manifest in library operations
title_full_unstemmed A logistics book hidden in a linguistics library shelf: a qualitative examination of how resource constraints manifest in library operations
title_short A logistics book hidden in a linguistics library shelf: a qualitative examination of how resource constraints manifest in library operations
title_sort logistics book hidden in a linguistics library shelf a qualitative examination of how resource constraints manifest in library operations
topic Library
University resource
User frustration
Book hide and seek
Book stealing
Book shredding
url https://doi.org/10.1007/s44217-025-00401-0
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