Service competition in two-tier healthcare markets with heterogeneous patients balking

Recently, public and private providers within two-tier healthcare markets have engaged in a fierce competition for patients, which is significantly influenced by patients' multifaceted sensitivities to delays and payments, particularly when patients' potential balking is considered. Howeve...

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Bibliographic Details
Main Authors: Yuanbing Miao, Xiaoqing Cai, Yanfei Lan, Ruiqing Zhao, Yinlian Zeng
Format: Article
Language:English
Published: KeAi Communications Co., Ltd. 2025-03-01
Series:Journal of Management Science and Engineering
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2096232024000441
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