Research and Application of IT Indicator Management Oriented User Experience

To evaluate the user experience of IT systems, building up a user experience oriented IT key performance indicator architecture, which is the foundation of transferring the IT management from the infrastructure monitoring and analysis to service monitoring and analysis. Based on the lot of real worl...

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Bibliographic Details
Main Authors: Wenfeng Lin, Guowen Huang
Format: Article
Language:zho
Published: Beijing Xintong Media Co., Ltd 2014-04-01
Series:Dianxin kexue
Subjects:
Online Access:http://www.telecomsci.com/zh/article/doi/10.3969/j.issn.1000-0801.2014.04.022/
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