Service Quality in Iranian Hospitals From Patients' Perspectives Based on the SERVQUAL Model: A Systematic Review and Meta‐Analysis

Service Quality in Iranian Hospitals From Patients' Perspectives Based on the SERVQUAL Model: A Systematic Review and Meta‐Analysis

Abstract Background This study aimed to evaluate the service quality in Iranian hospitals from patients' perspectives based on the SERVQUAL model. Materials and Methods A thorough exploration of online electronic databases, including Scopus, PubMed, Web of Science, IranMedex, and the Scientific...

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Bibliographic Details
Main Authors: Tara Alizadeh, Marzieh Jahani Sayad Noveiry, Samad Karkhah, Ehsan Kazemnezhad Leyli, Kobra Salami Kohan, Pooyan Ghorbani Vajargah
Format: Article
Language:English
Published: Wiley 2025-01-01
Series:Health Science Reports
Subjects:
hospital
meta‐analysis
patients
quality of healthcare
systematic review
Online Access:https://doi.org/10.1002/hsr2.70362
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