A Complexity Analysis of User Interaction with Hotel Robots

Service robots have been introduced to hotel industry in the past decade and received various feedback on their performance. To provide better service, one needs to understand how the hotel customers look at the service robots. Understanding their interests, motivation, and behaviors in human-robot...

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Bibliographic Details
Main Authors: Lina Zhong, Liyu Yang, Jia Rong, Xiaonan Li
Format: Article
Language:English
Published: Wiley 2020-01-01
Series:Complexity
Online Access:http://dx.doi.org/10.1155/2020/4537152
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