Exploring artificial intelligence-powered virtual assistants to understand their potential to support older adults’ search needs
Objective: We investigated the accuracy and amount of information provided by artificial intelligence (AI)-powered virtual assistants in response to queries relevant to aging adults in the domains of Medicare, long-term care insurance, and resource access. Background: Older adults are faced with com...
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Main Authors: | Emily M. Langston, Varitnan Hattakitjamroen, Mario Hernandez, Hye Soo Lee, Hannah Ç. Mason, Willencia Louis-Charles, Neil Charness, Sara J. Czaja, Wendy A. Rogers, Joseph Sharit, Walter R. Boot |
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Format: | Article |
Language: | English |
Published: |
Elsevier
2025-06-01
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Series: | Human Factors in Healthcare |
Subjects: | |
Online Access: | http://www.sciencedirect.com/science/article/pii/S277250142500003X |
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