Exploring artificial intelligence-powered virtual assistants to understand their potential to support older adults’ search needs

Exploring artificial intelligence-powered virtual assistants to understand their potential to support older adults’ search needs

Objective: We investigated the accuracy and amount of information provided by artificial intelligence (AI)-powered virtual assistants in response to queries relevant to aging adults in the domains of Medicare, long-term care insurance, and resource access. Background: Older adults are faced with com...

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Bibliographic Details
Main Authors: Emily M. Langston, Varitnan Hattakitjamroen, Mario Hernandez, Hye Soo Lee, Hannah Ç. Mason, Willencia Louis-Charles, Neil Charness, Sara J. Czaja, Wendy A. Rogers, Joseph Sharit, Walter R. Boot
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Human Factors in Healthcare
Subjects:
Artificial intelligence
Decision-making
Aging
Health
Information search
Online Access:http://www.sciencedirect.com/science/article/pii/S277250142500003X
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