The Relationship Between Satisfaction, Trust and Loyalty in Electronic Banking

Nowadays, the increase of competition has made organizations constantly strive to increase their productivity and reduce their costs. The rapid growth of systems based on electronic technology led to a significant change in banking services. Information technology has made it possible for electronic...

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Bibliographic Details
Main Authors: I. Zyberi, D. Luzo (Kllapi)
Format: Article
Language:Russian
Published: Government of the Russian Federation, Financial University 2022-04-01
Series:Финансы: теория и практика
Subjects:
Online Access:https://financetp.fa.ru/jour/article/view/1580
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