The Barbados Emergency Ambulance Service: High Frequency of Nontransported Calls
Objectives. There are no published studies on the Barbados Emergency Ambulance Service and no assessment of the calls that end in nontransported individuals. We describe reasons for the nontransport of potential clients. Methods. We used the Emergency Medical Dispatch (Medical Priority Dispatch Syst...
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| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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Wiley
2012-01-01
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| Series: | Emergency Medicine International |
| Online Access: | http://dx.doi.org/10.1155/2012/659392 |
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| author | Sherwin E. Phillips Pamela S. Gaskin David Byer W. L. Cadogan Andrew Brathwaite Anders L. Nielsen |
| author_facet | Sherwin E. Phillips Pamela S. Gaskin David Byer W. L. Cadogan Andrew Brathwaite Anders L. Nielsen |
| author_sort | Sherwin E. Phillips |
| collection | DOAJ |
| description | Objectives. There are no published studies on the Barbados Emergency Ambulance Service and no assessment of the calls that end in nontransported individuals. We describe reasons for the nontransport of potential clients. Methods. We used the Emergency Medical Dispatch (Medical Priority Dispatch System) instrument, augmented with five local call types, to collect information on types of calls. The calls were categorised under 7 headings. Correlations between call types and response time were calculated. Results. Most calls were from the category medical (54%). Nineteen (19%) percent of calls were in the non-transported category. Calls from call type Cancelled accounted for most of these and this was related to response time, while Refused service was inversely related (). Conclusions. The Barbados Ambulance Service is mostly used by people with a known illness and for trauma cases. One-fifth of calls fall into a category where the ambulance is not used often due to cancellation which is related to response time. Other factors such as the use of alternative transport are also important. Further study to identify factors that contribute to the non-transported category of calls is necessary if improvements in service quality are to be made. |
| format | Article |
| id | doaj-art-0e64cdcc974a4a179c6e762872ef849b |
| institution | Kabale University |
| issn | 2090-2840 2090-2859 |
| language | English |
| publishDate | 2012-01-01 |
| publisher | Wiley |
| record_format | Article |
| series | Emergency Medicine International |
| spelling | doaj-art-0e64cdcc974a4a179c6e762872ef849b2025-02-03T06:11:25ZengWileyEmergency Medicine International2090-28402090-28592012-01-01201210.1155/2012/659392659392The Barbados Emergency Ambulance Service: High Frequency of Nontransported CallsSherwin E. Phillips0Pamela S. Gaskin1David Byer2W. L. Cadogan3Andrew Brathwaite4Anders L. Nielsen5Emergency Ambulance Service, Queen Elizabeth Hospital, BarbadosFaculty of Medical Sciences, The University of The West Indies Cave Hill Campus, St. Michael, BarbadosEmergency Ambulance Service, Queen Elizabeth Hospital, BarbadosEmergency Ambulance Service, Queen Elizabeth Hospital, BarbadosEmergency Ambulance Service, Queen Elizabeth Hospital, BarbadosFaculty of Medical Sciences, The University of The West Indies Cave Hill Campus, St. Michael, BarbadosObjectives. There are no published studies on the Barbados Emergency Ambulance Service and no assessment of the calls that end in nontransported individuals. We describe reasons for the nontransport of potential clients. Methods. We used the Emergency Medical Dispatch (Medical Priority Dispatch System) instrument, augmented with five local call types, to collect information on types of calls. The calls were categorised under 7 headings. Correlations between call types and response time were calculated. Results. Most calls were from the category medical (54%). Nineteen (19%) percent of calls were in the non-transported category. Calls from call type Cancelled accounted for most of these and this was related to response time, while Refused service was inversely related (). Conclusions. The Barbados Ambulance Service is mostly used by people with a known illness and for trauma cases. One-fifth of calls fall into a category where the ambulance is not used often due to cancellation which is related to response time. Other factors such as the use of alternative transport are also important. Further study to identify factors that contribute to the non-transported category of calls is necessary if improvements in service quality are to be made.http://dx.doi.org/10.1155/2012/659392 |
| spellingShingle | Sherwin E. Phillips Pamela S. Gaskin David Byer W. L. Cadogan Andrew Brathwaite Anders L. Nielsen The Barbados Emergency Ambulance Service: High Frequency of Nontransported Calls Emergency Medicine International |
| title | The Barbados Emergency Ambulance Service: High Frequency of Nontransported Calls |
| title_full | The Barbados Emergency Ambulance Service: High Frequency of Nontransported Calls |
| title_fullStr | The Barbados Emergency Ambulance Service: High Frequency of Nontransported Calls |
| title_full_unstemmed | The Barbados Emergency Ambulance Service: High Frequency of Nontransported Calls |
| title_short | The Barbados Emergency Ambulance Service: High Frequency of Nontransported Calls |
| title_sort | barbados emergency ambulance service high frequency of nontransported calls |
| url | http://dx.doi.org/10.1155/2012/659392 |
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