Determinants of consumer intention to use autonomous delivery vehicles: based on the planned behavior theory and normative activation model

Abstract Autonomous delivery vehicles (ADVs) that provide contactless services have attracted much academic and practical attention in China in recent years. Despite this, there is a lack of in-depth research on what motivates customers to embrace ADVs. The study integrates the theory of planned beh...

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Bibliographic Details
Main Authors: Chunhua Ju, Shuo Wang
Format: Article
Language:English
Published: Springer Nature 2025-03-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-025-04662-w
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